Refund Policy

At Kindred Coffee And Tea LLC, customer satisfaction is important to us.

Eligibility for Refunds

Refunds may be requested under the following circumstances:

  • The product received is damaged or defective.

  • The wrong product was delivered.

  • The order was canceled before shipment.

  • Services were not delivered as agreed.

Refund Request Period

Customers must submit refund requests within 2 days of receiving the product or service.

Non-Refundable Items

Refunds are generally not available for:

  • Digital products once delivered

  • Customized or personalized products

  • Gift cards

  • Clearance or final sale items

Refund Process

To request a refund, please contact us with:

  • Order number

  • Proof of purchase

  • Description of the issue

  • Supporting photos (if applicable)

Refund Approval

Once your request is reviewed and approved, refunds will be issued to the original payment method within 5–10 business days according to the policies.

Shipping Costs

Original shipping charges may not be refundable unless the return is due to our error.

Contact Us

For refund-related inquiries, please contact:

Email: sellysms@yahoo.com

Phone: (912) 321-4218